Branding

A portal carries the customer-facing name and colors of whoever runs it. Open the portal and go to Branding.

Setting	What it changes
Logo	The header logo and the browser tab icon
Accent color	The primary button, links, the selected state and the focus ring
Welcome text	The paragraph under the portal’s name on its home page

Portal name is a Settings field, not a Branding one: it changes the header text, the browser title and email subjects. See Portals.

Logo

SVG or PNG, at least 64 pixels tall. It is shown at 32 pixels in the header on the paper ground and is never recolored. The portal’s name is shown in text beside it, so a logo that is hard to read against the page is not the only thing identifying the portal.

Accent color

One hex value. Pealboard derives the hover state, the pressed state, the subtle background and the dark-theme form from it, so you set one color and not five.

If white text on your color, or your color as text on the page, falls below the contrast the portal requires, Pealboard darkens the color along its own hue until both hold, and shows the adjusted value beside the one you chose. A color is never used at a ratio that has not been measured.

Welcome text

One or more paragraphs, in plain text. No formatting, no links, no images. It sits under the portal’s name, above the request-type chooser, and is the first thing a customer reads.

Write what the portal is for and who reads it: “Support requests for the Acme platform. A member of the Acme team reads every request.”

What cannot be changed

Everything else. The layout, the type, the seven status words, the wording of the confirmation messages and the emails are the same in every portal. A customer with requests in two portals should recognize both as the same software.

Custom domains are a Business-plan feature named for v1.1. Until then every portal is at <slug>.pealboard.com.

Pealboard is named once, in the footer, as “Powered by Pealboard”.